Help & Support Center

Find answers to common questions and get the support you need to maximize your earnings.

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Getting Started

Learn the basics of how to use our platform and start earning money

Earning Money

Tips and strategies to maximize your earnings through product grabbing

Account Management

Manage your profile, security settings, and account preferences

Payments & Withdrawals

Everything about deposits, withdrawals, and payment methods

KYC & Verification

Identity verification process and security requirements

Troubleshooting

Solutions to common technical issues and problems

Getting Started

  1. Click the "Get Started" or "Register" button on our homepage
  2. Fill in your personal information (username, email, full name, phone)
  3. Create a strong password with at least 8 characters
  4. Accept our Terms of Service and Privacy Policy
  5. Verify your email address by clicking the link sent to your inbox
  6. Choose a membership plan to start earning

Membership plans determine how many products you can grab daily and your earning potential:

  • Free Trial: Limited grabs to test the platform
  • Basic Plan: Moderate daily grabs for casual users
  • Premium Plan: High daily grabs for serious earners
  • VIP Plan: Maximum grabs and highest earning potential

Each plan has different pricing and benefits. You can upgrade anytime to increase your earning capacity.

Product grabbing is simple and rewarding:

  1. Log into your dashboard after purchasing a membership plan
  2. Browse available products on the grabbing page
  3. Click "Grab" on any product you want to earn from
  4. Earn instant rewards added to your balance
  5. Repeat until you reach your daily grab limit

Each grab earns you a predetermined amount based on your membership plan.

Earning Money

Your daily earning potential depends on your membership plan:

  • Basic members can earn $10-25 per day
  • Premium members can earn $25-50 per day
  • VIP members can earn $50-100+ per day

Earnings vary based on available products and grab amounts. Consistent daily activity maximizes your income.

Grab limits reset daily at midnight UTC. This means:

  • Your available grabs refresh every 24 hours
  • Unused grabs don't carry over to the next day
  • It's best to use all your grabs each day for maximum earnings
  • You can check your remaining grabs on the dashboard

Daily Consistency

Use all your grabs every day

Upgrade Plan

Higher plans = more grabs = more earnings

Refer Friends

Earn commissions from referral activity

Focus on High-Value

Grab products with higher reward amounts

Payments & Withdrawals

Withdrawing your earnings is simple:

  1. Complete KYC verification (required for security)
  2. Go to the Withdraw page in your dashboard
  3. Enter withdrawal amount (minimum $10)
  4. Select your preferred payment method
  5. Provide wallet address or account details
  6. Submit your withdrawal request
  7. Wait 1-3 business days for processing

Cryptocurrency

Bitcoin, Ethereum, USDT

Bank Transfer

Direct bank account transfer

PayPal

PayPal account transfer

Withdrawal processing times vary by method:

  • Cryptocurrency: 1-2 business days
  • PayPal: 1-3 business days
  • Bank Transfer: 2-5 business days

All withdrawals are manually reviewed for security. Large amounts may take additional verification time.

Still Need Help?

Our support team is here to help you succeed. Get personalized assistance with any questions or issues.

Email Support

Get detailed help via email

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Live Chat

Instant help from our team

Support Hours

Monday - Sunday: 24/7 Support Available

Average Response Time: Under 2 hours